A CAREER BRIDGE FROM EUROPE TO FUTURE
Quality Management
01 Program Self Evaluation Reports
02 University Self Evaluation Reports
03 Course Success Reports
04 Academic Performance Reports
05 Student Satisfaction Reports
06 Assistant Evaluation Reports
07 Student Attendance Reports
01 Program Self Evaluation Reports
02 University Self Evaluation Reports
03 Course Success Reports
04 Academic Performance Reports
05 Student Satisfaction Reports
06 Assistant Evaluation Reports
07 Student Attendance Reports
Student Satisfaction Report is based on student satisfaction surveys. Such researches are held twice a school year at the end of each semester. The purpose is to determine the adequacy, quality, timeliness and suitability of the education that students receive. Student Satisfaction Reports are asked to be designated with the following topics:
- to what extent students are satisfied at the university with facilities and services offered.
- the extent to which students are satisfied with the content of their courses.
- the extent to which students are satisfied with faculty members.
Student Satisfaction Reports are determined through the Student Satisfaction Survey developed for this purpose. The questionnaire is reviewed every three years according to the needs refreshed. Students fill out this questionnaire independently without affecting each other. Survey data is entered by the staff of the university and statistical analysis is done by the relevant faculty members. Statistical analysis is carried out on three levels.
- For the entire university as a whole.
- Separately for each faculty and the prep program.
- Separately for each faculty member.
Statistical analysis is done by examining the difference in status of special groups. For example, a change in the case of students with scholarship in comparison with paid students, or of citizens of Macedonia with the ones of Turkey, or of students living in dorms with those who stay at home is analyzed.
Student Satisfaction Reports with faculty members are distributed in an envelope closed and sealed. Faculty members make their own assessment. The ones related to Faculties are submitted to Faculty Deans, and these reports are evaluated at Academic and Teaching Council in order to discuss and determine the measures to be taken. Those related to the overall University are also discussed and evaluated within Rector's Board. The measures to be taken are also analyzed. Necessary instructions are given to relevant officials. The section related to the overall university environment is uploaded on the university website so that all students, faculty members, university and the Foundation Board of Directors could have the information.
Student Satisfaction Survey is done two weeks before the end of the semester courses. To enter the data to the computer for statistical analysis, and research for the preparation of the report, 1 month is given to faculty members. First semester report shall be completed within first two weeks of second semester, and until the end of the first month, the Academic and Teaching council is to discuss and the minutes are to be arranged. Second semester report is to be finalized by the 15th of July, the council is expected to discuss the results. The overall report of the University for the First Semester is to be handled in February, and the report of the second semester is to be analyzed at the Rector's Board meeting in October. The causes and sources of problems are investigated in this meeting, and the relevant authorities are tasked to remedy the deficiencies identified, and the situation is followed up.